85% of all ratings was the highest score 10
And only 0.91% of all ratings was the lowest score 1
Check other award winners
Frank & Oak ranked 3rd place in Nicereply Customer Happiness Awards 2014, receiving the third highest rating average in the World.
7
AGENTS
| 1. | Diane | 9.72 |
| 2. | Cassandra | 9.70 |
| 3. | Mylène | 9.65 |
| 4. | Junaid | 9.65 |
| 5. | Jamie | 9.61 |
9.68
What Our Customers Say
“Being a first time F&O customer, I truly appreciate Vincent's consideration of a full credit back to my card instead of the typical in-store credit. The gesture lent a "personal" touch that spoke of F&O's customer focus. I feel most reassured about being an F&O customer.”
“
“Lauren was beyond accommodating. She understood my concerns, found a resolution and ensured I stay a happy customer who will remain a brand advocate for Frank & Oak. A+ customer service from a rock star employee.”
“
“Junaid has been more than helpful! Very understanding and willing to go above and beyond for the customer.”
Most used words by customers
Company description
Nicereply commentary
Frank & Oak is an online clothing shop for men who want to look sharp every day of the week. Step up your game – stylishly and affordably – with our monthly collections of fresh style.
Frank & Oak is one of our most important partners and we are pleased to announce them as the 3rd best team in Customer Happiness Awards 2014. Congratulations to whole support team for a fantastic customer service. We are really happy to have you on board. Thank you for being awesome :)