Education & Development 25 Customer Service Email Templates that Generate Trust and Loyalty 14 min read
Education & Development 50 Customer Service Experts You Should Be Following (even if you’re not on Twitter) 5 min read
Education & Development Reflective Listening: How Can Your Customer Support Team Implement It Naturally? 5 min read
Education & Development How the Principles of Customer Experience can Improve Your Online Education 4 min read
Education & Development Pandemic Fatigue: What Companies Need to Know to Help Their Customers and Their Agents 5 min read
Education & Development 12 months of Customer Support Tips: Set Yourself Up for a Great Year 6 min read
Education & Development 2020 in Review: our favorite customer support reads and listens of the year 5 min read