With the help of good survey software, you can collect insights on what your customers think of your customer's experience, products, whether they'll stay with your company in the future based on what kind of experience they've had in the past, and measure your agents performance and their influence on the company's success.
If you're looking for a customer satisfaction tool for your Zendesk account it can be difficult to analyze and choose from the huge number of options available in the Zendesk app store. This document offers a detailed comparison of the most popular tools and makes it easier for you to decide and choose the right solution for your business.