More than 50 % of all ratings are submitted via mobile devices. Nicereply's survey looks great whether you use a desktop, tablet or smartphone.
Nicereply counts only recieved ratings no matter how many emails were sent. Only the ratings you have, are the ratings you can work with.
Feature | Nicereply | Customer Thermometer |
|
---|---|---|---|
CSAT | |||
Proper CES | |||
Proper NPS | |||
All features in all plans | |||
Only pay for real results - responses | |||
Customizable branding | |||
Easy to use | |||
Live rating feed | |||
Reporting | |||
API | |||
Multiple rating scales | |||
Pricing |
49 $
for 200 received ratings |
49 $
for 200 received ratings |
|
for 200 received ratings |
Average rating and total number of ratings, including the trends, chart and histogram will keep you up-to-date in a matter of seconds.
Do you wonder what exactly good customer service is? Meet the top-10 leaders in customer happiness, compare yourself and set a new standard.
No credit card required. All features included.