More than 50 % of all ratings are submitted via mobile devices. Nicereply's survey looks great whether you use a desktop, tablet or smartphone.
Nicereply counts only recieved ratings no matter how many emails were sent. Only the ratings you have, are the ratings you can work with.
| Feature | Nicereply | Customer Thermometer |
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| CSAT |
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| Proper CES |
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| Proper NPS |
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| All features in all plans |
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| Only pay for real results - responses |
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| Customizable branding |
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| Easy to use |
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| Live rating feed |
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| Reporting |
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| API |
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| Multiple rating scales |
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| Pricing |
49 $
for 200 received ratings |
49 $
for 200 received ratings |
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| for 200 received ratings |
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Average rating and total number of ratings, including the trends, chart and histogram will keep you up-to-date in a matter of seconds.
Do you wonder what exactly good customer service is? Meet the top-10 leaders in customer happiness, compare yourself and set a new standard.
No credit card required. All features included.