In 2014 we started a tradition of honoring the best support teams among our customers.
We’re thankful, that with the help of these amazing customer service teams we get to continue the tradition in year 2019.

Nicereply is awarding 9 outstanding support teams in 3 different categories (Customer Satisfaction (CSAT), Customer Loyalty (NPS) and Effortless Experience (CES) + honorable award for the biggest growth in each category. Top three teams in every category were selected by their excellent support performance throughout 2018.

And the winners of Customer Happiness Awards 2019 are…

Congratulations to every winning team in Customer Happiness Awards 2019.

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