In 2014 we started a tradition of honoring the best support teams among our customers.

We’re thankful that with the help of amazing customer service teams we get to continue the tradition in the year 2021.

This year, we’re giving awards in 3 categories, Customer Satisfaction (CSAT), Customer Loyalty (NPS), and Effortless Experience (CES). We’re also giving out a couple of honorable mentions to companies achieving Biggest Growth & Most Ratings in the three main categories.

And in addition to awarding amazing support teams, we prepared some interesting stats about the year 2020 in Nicereply.

Let’s announce the winners of Customer Happiness Awards 2021!

Congratulations to every winning team in Customer Happiness Awards 2021!

How did you like this blog?