50 Customer Service Experts You Should Be Following (even if you’re not on Twitter)

Education & Development

50 Customer Service Experts You Should Be Following (even if you’re not on Twitter)

Working in Support

How SevenRooms Improves Customer Experience by Motivating Support Agents [Podcast]

What does an Expensive Bread Knife have to do with Customer Experience?

Working in Support

5 Pro Tips for Outsourcing Customer Support

Seven Practical Examples of Customer Support Automation

Get a Brand New Ebook on Automating Customer Support

How to Use Cobrowsing for Improved Customer Experience with Median [Podcast]

5 Things You Need to Do Now to have Clean CX Data

Education & Development

Reflective Listening: How Can Your Customer Support Team Implement It Naturally?

How to Work with Customer Satisfaction Data Using Front and Nicereply