Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what's behind their team's success. This episode we talk to Jacob Wick from the Customer Care team at Slido - an easy to use Q&A and polling platform. It helps people to get the most out of meetings and events by bridging the gap between speakers and their audiences.
Listen as Jacob highlights the support techniques they use to make sure they are building the best possible product and driving better customer outcomes.