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Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Sid Bhambhani, Co-founder and CEO at Summatti - an AI-based company that helps to analyze customer interactions and provides exact consumer insights. Summatti helps businesses grow by "listening" to the Voice of their Customer.
Listen as Sid from Summatti explores the positive impact Natural Language Processing can have on your organization.