Listen Now
More about this podcast
Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Mat Petterson, Customer Service Educator at Help Scout - an all-in-one customer service platform. Help Scout is a help desk software that lets you create stronger customer relationships, save time, and increase team productivity.
Listen as Mat from Help Scout talks about how you can make writing a pivotal piece of your support team to engage with your customers.